You can place your order through your club or school online link. Once the link closes, all orders are processed and sent into production.

Club and school link orders are processed once the link closes, and delivery can take up to 5-6 weeks from that point. Non-personalised stock items from the GRG Store are usually dispatched within 1-5 working days. Delivery times may be longer during busy periods, especially around Christmas. If you require further information please contact customerservice@grg-sports.com.

Yes, but only while the club link is still open. If you need to change something, contact our customer service team as soon as possible with your order details. Once the link has closed and your order has been processed, we're unfortunately unable to make changes.

Yes please contact our customer service team with your order number and let them know what you need changed. If your order is already being processed or dispatched, changes may no longer be possible.

Please check your order confirmation email, as it will include your order timeline from when the link closed. If you have any further questions, contact customerservice@grg-sports.com.

Please check our size guide before placing your order. If you're still unsure, contact customerservice@grg-sports.com and we'll do our best to help. As online orders can't be refunded or exchanged for size issues, it's important to choose carefully.

No — when ordering a pack, you can't mix children's and adult sizes. If you need both, they'll need to be ordered individually.

Every team, school and online shop order is different and in-person fitting is not always available. Please check our size guide first, or contact customer service if you're still unsure of your size — we'll do our best to help.

Initials cost €3 per item. Please note that initials are limited to a maximum of 6 characters.

Home delivery costs €7.50. Store collection is free. Club or school collection is also free where available.

Yes — store collection in Ballaghaderreen is free. Club or school collection may also be available depending on the arrangement, and there is no charge if it's offered.

Personalised items, including initials, numbers, logos, crests and bespoke made-to-order pieces, can't be refunded or exchanged. This does not affect your statutory rights.

If something arrives damaged or incorrect, contact customer service (customerservice@grg-sports.com) within 14 days of delivery with your order number and photos of the issue. If an item is missing, please contact us within 10 days of delivery and include your order number and the missing item details.

Unfortunately, once the order link closes, we're unable to take further orders. Please keep an eye on the club shop for details of the next ordering window. We aim to open new ordering windows at least once each quarter.

Get in touch and we'll set up a dedicated order page for your group.

Yes once we've agreed on a design, we can send sample sizes so you can check fit before the full order goes into production.

For custom items, our minimum order is 10 pieces. If you need fewer, get in touch — we'll do our best to find a solution for smaller groups.

Yes - GRG provides discounts for bulk orders. Pricing depends on product quantity and timeframe. We have also reduced our pricing on popular packs that can be found on our packs pack.

Yes — if you don't see a pack that suits your team, please get in touch and we'll send you a personalised quote.

Personalisation is included in our pricing. Our prices include the club logo, sponsor logo x1 and initials. Additional sponsor logos and details beyond this are €3 each.

We ask for a 50% deposit when you place your order, with the balance due before dispatch/on delivery. This helps us confirm production slots, especially for bespoke items.

Yes — we're happy to handle reorders for bulk/team orders. We'll honour your original pricing for up to 3 months from your initial order date. After that, reorders are treated as a new order and priced accordingly, which is usually higher due to smaller production runs.

We accept card, bank transfer and Revolut. For club or team orders, we can also arrange phone payments. Please note that additional processing fees may apply.

You can either pick from our existing designs and customise the colours/logo, or work with us on a fully bespoke design — just let us know what you're after.

We recommend checking our size chart first. For bespoke club orders, we can send sample garments to try on before your final order is confirmed, so you're not guessing.

You can make changes up until production begins. Once your order enters production, we're unable to amend sizes, names, or design details, so please double-check everything before confirming.

Our standard timeframe for bespoke orders is 4-6 weeks. If you need it sooner, please contact us about our express service. We'll confirm your specific timeline before and when you order.

We offer collection from our store in Ballaghaderreen, which must be arranged in advance and delivery via paid courier service. Delivery costs range from €10 to €20 depending on the order.

Once your order is processed, email customerservice@grg-sports.com for updates. When your order is ready and your courier method has been selected, we can send you a tracking link by email or text so you can follow your delivery.

Yes — during peak seasons such as back to school, Christmas, and pre-season, lead times can be slightly longer.

Reorders may have a different lead time from your original bulk order, particularly for smaller quantities. We'll confirm the expected delivery date when you place your reorder, but please allow approximately 4-6 weeks.

Unfortunately, we can't accept returns or exchanges on personalised or bespoke items, as these are made specifically for you.

Contact us within 14 days of delivery with photos and your order details, and we'll sort it out — whether that's a replacement or repair. This doesn't affect your statutory rights.

For personalised items, we'd encourage checking sizes carefully before ordering, or requesting a sample first, since these can't be exchanged once made.

Our kits are made from high-quality performance fabrics, designed for training, matchday, and classroom use. If you'd like specific fabric details or durability information for a product, please contact us.

We work best with clubs, schools, and teams ordering 10 or more kits, especially where personalisation or a full team kit-out is needed.

If you need just 1-2 items with no personalisation, or need something within 48 hours, we may not be the best fit — our strength is in team orders with proper lead time for quality production.